Subculture ・Ciel Tickets
Ciel is Toronto-based producer, DJ, promoter, and all-around dance music powerhouse Cindy Li. For the last six years, Cindy has been advocating for equality, inclusivity, and safer spaces in dance music through her internationally praised It’s Not U It’s Me parties and Work In Progress radio shows, the latter of which exclusively showcases music produced by female-identifying artists.
What is the Handling Charge for?
To ensure tickets are delivered safely and securely and to keep the price as low as possible for you, the ticket buyer, Sub Club generally uses our E-ticket system unless otherwise stated.
For this service we charge a small Handling Fee to cover the debit/credit card processing fees, customer services, processing and distribution of tickets and our secure server costs. We always try to keep these costs to an absolute minimum. If you feel at any time that our prices are not fair or competitive we'd be happy to hear from you.
If you have ordered physical paper tickets there is a further Delivery cost added to cover the delivery of your order through the Royal Mail network.
We always endeavour to keep these costs as low as possible to merely cover the costs of postage. We only charge you one Delivery cost per order so if there is a big group of you recommend purchasing larger amounts in one order.
When you purchase tickets through Sub Club, the full face value of the ticket is shown. This price is the price set by the event promoter and we pay this full amount to the promoter without any deductions.